Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you email/text our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. Bring your foodbank voucher to your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, our trained volunteers will welcome you with a warm drink and a short chat about your situation in order that we may be able to signpost you to further support. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel containing enough to prepare up to 10 nutritionally balanced meals at home. It is always our aim to provide non-judgmental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.